UAE · International Families · Cross-Border Disputes
Family Mediation UAE
When talking feels impossible — there is another way
Book your free first callFamily Mediation UAE
Helping international families find practical solutions to move forward with confidence
When talking feels impossible; there is another way
For international and expat families in the UAE and Online
Private, structured mediation with a UK-accredited specialist; for separation, co-parenting and cross-border family conflict
Separating Families
Private settlement discussions, financial separation, parenting arrangements, and co-parenting planning — handled discreetly and at your pace.
Families under pressure
You don't have to be separating to benefit. Relocation conversations, blended family dynamics, cultural conflict, and communication repair.
Cross-border & international families
For families navigating two legal systems, two cultures, and the fear of what either might do — my particular specialism.
"A calm, neutral third party, for families who need a safe space to talk."
Services & Fees
All fees shown in UAE dirhams (AED) · per person unless stated
Starting point — all cases
Initial consultation
We meet individually — you tell me what's happening, I explain how mediation works, and we work out whether it's the right option. No pressure, no commitment. Strictly confidential.
Standard financial case
Financial mediation
For separating couples who need to reach agreement on financial matters — assets, property, savings, and ongoing arrangements.
Financial statement included regardless of outcome. MOU only produced and charged if agreement is reached. Additional sessions at 2,750 AED per person.
All issues mediation — cases covering both financial matters and child arrangements are handled under the financial mediation pricing structure. Please get in touch to discuss your specific situation.
Child arrangements case
Child arrangements mediation
For separating parents who need to agree on arrangements for their children — including UAE-specific complexities.
Parenting plan only produced and charged if agreement is reached. Additional sessions at 2,500 AED per person.
UAE-specific matters covered
- Travel ban concerns and passport retention
- International relocation disputes
- Cross-border custody arrangements
- Intercultural parenting differences
- Complex and high-conflict cases
- Communication breakdown between co-parents
Can't face a joint session right now?
There's another way
Some situations make direct mediation difficult or impossible. I use a structured shuttle approach — working with each party separately, moving toward resolution without requiring direct engagement.
- High-conflict separations where joint sessions have broken down
- Cases where one party is based outside the UAE
- Situations involving legal representatives on both sides
- Complex financial disputes requiring careful structured negotiation
- Cases where direct communication feels unsafe
"If sitting in the same room doesn't feel possible right now, that's completely fine. Many clients find this approach less stressful than a joint session."
Not separating?
Preventative mediation & family support
You don't have to be heading for divorce to benefit from mediation.
- Relocation conversations
- Co-parenting planning
- Blended family conversations
- Family transition meetings
- Communication repair and emotional de-escalation
Priority case packages
Pay upfront and secure a guaranteed dedicated session day — saving 500 AED against standard pricing.
Priority — financial
Save 500 AED- 2 safeguarding consultations
- 2 back-to-back mediation sessions
- Financial statement for both parties
Possible total: 8,500 AED · Pay-as-you-go: 9,000 AED
Priority — child arrangements
Save 500 AED- 2 safeguarding consultations
- 2 back-to-back mediation sessions
- UAE-specific matters incl. travel
Possible total: 7,000 AED · Pay-as-you-go: 7,500 AED
How the priority package works
About me
I am a UK-trained and accredited Family Mediator with twelve years of experience working with separating couples, co-parents, and international families.
I expanded my UK business to Dubai because I saw a gap. The UAE has one of the highest concentrations of international families anywhere in the world. Families are navigating separation, relocation, cultural difference, and the weight of being far from home, often without the support networks they'd have back in their own countries. Many of them are frightened of the legal system. Many of them can't afford, or simply don't want, litigation across two countries.
What I offer is a private, confidential and structured space to have the conversations that need to happen. I don't take sides. I don't give legal advice. I help people talk, and more importantly, hear each other, in a way that moves things forward.
I work in English (translators can be arranged) and I work with families from all over the world. I understand that the cultural dynamics in the room are as important as the legal ones. That's not a complication; that's where I'm most useful.
Qualifications & accreditation
- UK-accredited Family Mediator — Family Mediation Council
- National Family Mediation 2012
- Member of National Family Mediation
- 12 years experience in Family Mediation
- Child Inclusive Practitioner Accreditation
- Specialist in cross-border and international family matters
How I work
Every case starts with a free conversation. No obligation, no paperwork, just a chance for you to ask questions and for me to understand your situation. From there, if mediation feels right, we move at your pace, starting with individual assessment meetings, then joint or separate sessions when both parties are ready.
Everything is confidential. Nothing discussed leaves the room. And nothing agreed is legally binding unless you choose to make it so.
How it works
A clear, structured process — from your first conversation to a final agreement.
Free first conversation
You contact me by phone, WhatsApp, or email. No paperwork, no commitment, no charge. You tell me what's happening. I explain what mediation involves. We work out together whether it's the right option.
Individual consultations
Each party has an individual consultation — separately, privately, and confidentially. Nothing you tell me is shared with the other party without your permission.
Joint sessions
When both parties are ready, we come together for joint mediation sessions. I facilitate the conversation — making sure both parties are heard and helping you move toward practical agreements. In person anywhere in the UAE, or online via video call.
Agreements
As we reach agreements I document them in plain, clear language. Nothing is legally binding at this stage — you can review, adjust, and confirm everything before it's finalised.
Final documentation
Once everything is agreed I produce the final documentation — a memorandum of understanding, a parenting plan, or both. Your own solicitors can make any agreement legally binding from the documentation I produce.
Things people often worry about
What if my partner won't participate?
Mediation works best when both parties choose to be there. But in many cases, once one party understands what mediation involves, the other comes around. A free first call costs nothing and commits you to nothing.
What if things get heated?
That's what I'm trained for. If a session becomes unworkable, we pause. Nothing is forced.
Does it matter which emirate I'm in?
No. I work in person across the UAE and online. Abu Dhabi, Sharjah, Ras Al Khaimah — wherever you are, we can make it work.
What if one of us has already left the UAE?
Online mediation works across time zones and borders. Some of my most effective work is done with one party in the UAE and the other in the UK or elsewhere.
Is it confidential?
Completely. Nothing discussed in mediation can be used in court proceedings. Nothing leaves the room without both parties' agreement.
Do I need a lawyer?
No. Mediation is separate from legal proceedings. You may want a solicitor to review any final agreement — but that's your choice and happens after mediation, not during it.
Frequently asked questions
About mediation
What is family mediation?
Family mediation is a private, structured process where a trained neutral helps two parties have the conversations they need to have. The mediator doesn't take sides, doesn't give legal advice, and doesn't make decisions for you. The goal is to help both parties reach their own agreements, at their own pace, in a confidential setting.
Is mediation the same as counselling or therapy?
No. Counselling focuses on emotional healing. Mediation focuses on practical outcomes — agreements about finances, children, and property. I am a mediator, not a therapist.
Is mediation legally binding?
Not automatically. Agreements only become legally binding if both parties choose to formalise them through their own solicitors. This means you can explore options and test agreements without fear, and only commit to what you're genuinely happy with.
Do I have to be going through a divorce to use mediation?
No. Many of my clients are not divorcing — they need help with relocation decisions, co-parenting arrangements, blended family dynamics, or simply a structured space to have a conversation that keeps breaking down at home.
What language are sessions conducted in?
All sessions are conducted in English.
About the process
What happens in the first conversation?
The first conversation is free, informal, and completely confidential. You tell me what's happening. I explain what mediation involves. There is no paperwork, no commitment, and nothing to prepare. It usually takes around twenty to thirty minutes.
Does my partner have to agree to mediation?
Mediation works best when both parties choose to participate. However, once one party understands what mediation actually involves, the other often comes around. Contact me anyway — we can talk through how to approach that conversation.
What happens if we can't agree on something?
Not every issue gets resolved in every session, and that's normal. We work through things one at a time. If a particular issue reaches an impasse, we can set it aside and return to it. Mediation doesn't have to resolve everything in one go.
How long does the whole process take?
It depends on complexity and both parties' readiness. Some cases are resolved via the priority case package in a single dedicated day. Others involve several sessions over a few weeks.
Can we do sessions online?
Yes, completely. Online sessions via video call work just as effectively as in-person sessions. Many clients choose online sessions even when both are in the same city — for convenience and privacy.
Specific to the UAE and international families
Does it matter which emirate I'm based in?
No. I work in person across the UAE and online. Whether you're in Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah, or anywhere else, we can make it work.
What if one of us has already left the UAE?
Online mediation works across time zones and borders. I regularly work with families where one party is in the UAE and the other is in the UK, Europe, or elsewhere.
We are from different countries. Does that affect anything?
Intercultural family mediation is one of my specialisms. When one partner is British or European and the other is from the Gulf, Asia, or Africa, the cultural dynamics in the room matter as much as the practical issues. I am experienced in working with these differences — sensitively, and without taking sides.
One of us is worried the other will take the children out of the UAE. Can mediation help?
Yes. This is one of the most common concerns I work with. Mediation can help both parties reach clear agreements about child arrangements, travel, and communication. If you are in immediate fear of child abduction, please seek urgent legal advice as well as contacting me.
Is this completely confidential?
Completely. Everything discussed in mediation is confidential. I will never share your details or your situation with any third party. Your privacy is protected at every stage.
Practical questions
Do I need a lawyer to use mediation?
No. You do not need a lawyer present during sessions. However, once agreements are reached, you may want your own solicitor to review the documentation before making anything legally binding.
Can mediation run alongside legal proceedings?
Yes. Some clients use mediation to resolve certain matters privately while legal proceedings handle others. I am happy to work alongside your legal advisers where appropriate.
How do I pay?
Payment is accepted in AED. An invoice is provided for every session. Full details are confirmed at the point of booking.
What is your cancellation policy?
I ask for at least 48 hours notice for cancellation or rescheduling. Late cancellations may be charged at the full session rate.
I'm not sure mediation is right for my situation. What should I do?
Contact me. The first conversation is free and there is absolutely no obligation. If mediation isn't the right tool I will tell you honestly and point you toward more appropriate support.
Get in touch
Whether you're ready to start or just want to ask a question, please reach out. There's no paperwork, no commitment, and nothing to prepare. Just a conversation.
Contact details
WhatsApp: https://wa.me/+447572630662
Phone: Available from September 2026
Email: [email protected] up until September 2026
Available in Dubai, across the UAE, and online.
Responses usually within one working day, subject to exceptions.
💬 Message on WhatsApp
Or send a message
Resources
Helpful reading & guides
Books and insights to support you through separation, co-parenting, and family transition, written for families navigating difficult times.
Books by Karrina Samuels
Co-parenting
The Co-Parent Family Communication Journal
A practical structured journal to help separated parents manage handovers, track important information, and communicate clearly, without conflict.
View on Amazon
Personal wellbeing
Divorce & Separation Reflection Journal
A guided self-reflection journal to help you process the emotional journey of separation , working through feelings, identifying priorities, & moving forward with clarity.
View on AmazonIn the press
Feature article
The Expat Family Report
A feature on family mediation in the UAE; covering the mediation process, what expat families need to know, and how to avoid costly litigation.
Download PDFLegal
Privacy Policy
Last updated: July 2026
Who we are
This website is operated by Karrina Samuels, a UK-accredited family mediator practising as Family Mediation UAE, based in Dubai, United Arab Emirates. References to "we", "us", or "our" refer to this practice.
For data enquiries, contact us at: [email protected]
Our commitment to your privacy
We are committed to protecting your personal information in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and any applicable implementing regulations.
What information we collect
When you use our contact form or call our office, we may collect:
- Your name, email address, and phone number
- A brief description of your situation, as provided by you
- Technical data such as your browser type and approximate location (via website analytics, if enabled)
We do not collect sensitive personal data unless you choose to share it voluntarily in your enquiry.
How we use your information
We use the information you provide solely to:
- Respond to your enquiry and schedule an initial consultation
- Communicate with you regarding your mediation case
- Comply with any legal or regulatory obligations
We do not use your information for marketing purposes without your explicit consent, and we do not sell or share your data with third parties.
Confidentiality
All information shared during mediation sessions is strictly confidential. Mediation is a without-prejudice process. Nothing disclosed during sessions will be shared with any court, third party, or other person without your written consent, except where required by law (for example, where there is a risk of serious harm to a child or vulnerable adult).
Data storage and retention
Your data is stored securely. We retain client records for a period of seven years following the conclusion of a matter, after which they are securely deleted. Enquiry data from contacts who do not proceed to mediation is deleted within 12 months.
Your rights under the UAE PDPL
Under UAE data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal retention obligations
- Withdraw consent for any data processing based on consent
- Lodge a complaint with the UAE Data Office
To exercise any of these rights, please contact us at [email protected].
Cookies
This website may use minimal functional cookies to operate correctly. We do not use advertising or behavioural tracking cookies. By continuing to use this site, you consent to the use of necessary cookies only.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent version. Continued use of this website following any update constitutes acceptance of the revised policy.
Legal
Terms & Disclaimer
Last updated: July 2026
Nature of this service
Family Mediation UAE provides professional family mediation services. Mediation is a voluntary, confidential, and without-prejudice process facilitated by a neutral third party to help individuals reach their own agreements.
We are not a law firm. Nothing on this website, and nothing communicated by us prior to or during mediation, constitutes legal advice. You are strongly encouraged to seek independent legal advice before, during, and after the mediation process.
No legal advice
The information provided on this website is for general guidance only. It does not constitute legal advice and should not be relied upon as such. The application of any legal principle will depend on the specific circumstances of your case.
If you require legal advice in relation to UAE family law, international law, or enforcement of any agreement reached in mediation, please consult a qualified lawyer registered to practise in the relevant jurisdiction.
Mediation outcomes
Family Mediation UAE facilitates communication between parties and assists in reaching voluntary agreements. We cannot guarantee any particular outcome. Any agreement reached in mediation is between the parties themselves. To become legally binding, agreements will typically need to be reviewed and formalised by your respective legal advisors.
Qualifications
Karrina Samuels is a UK-accredited family mediator and child inclusive practitioner with over 12 years of professional experience. Accreditation is held with the Family Mediation Council (FMC), United Kingdom. Our practice in the UAE operates under the appropriate UAE business licence and in compliance with applicable UAE regulations.
Fees
Our current fee schedule is set out on this website. Fees are subject to change and will be confirmed in writing prior to commencement of any mediation. No refund is available for sessions already completed.
Limitation of liability
To the fullest extent permitted by applicable law, Family Mediation UAE shall not be liable for any indirect, incidental, or consequential loss arising from your use of this website or reliance on any information contained within it.
Governing law
These terms are governed by the laws of the United Arab Emirates. Any dispute arising from the use of this website shall be subject to the jurisdiction of the courts of Dubai, UAE.
Contact
For any questions regarding these terms, please contact us at [email protected].